Turn Team Knowledge Into Competitive Advantage
Your team learns which payers pay fast, which need special handling, and which to avoid—but that intelligence disappears in Slack threads and spreadsheets. Payer Alerts capture what you learn and put it to work automatically, so every verification comes with the insight your team has earned.
See Payer Alerts in ActionUsed by teams who want to reduce financial risk and bring consistency to every intake decision
Rate Payers and Add Notes That Guide Smarter Intake
Use a 5-star rating system to track payer behavior, and leave internal notes tied to specific insurance plans, groups, or employers. The result? Everyone sees what matters before saying 'yes'.
Rate Payers by Performance
Use a familiar 1 to 5-star scale to track how likely a payer is to approve, reimburse, or require extra steps.
Add Notes That Stick
Include important details like authorization quirks, network limitations, or known claim delays. Notes appear automatically when a VOB matches the criteria.
See Alerts Right in the VOB
Payer Alerts show up inside the verification—so your team sees them while reviewing eligibility, not after a mistake is made.
Shared Visibility
New hires, weekend staff, and remote teams all have access to the same insights. Nothing gets lost in handoffs or hidden in someone's head.
The Problems Payer Alerts Solve
Stop Losing What Your Team Learns
Internal knowledge shouldn't live in someone's head or buried in Slack. Capture what your team discovers about each plan—authorization quirks, payment delays, policies to avoid—and surface that intelligence automatically at verification.
Rate Plans Based on Real Performance
Not all payers behave the same. Use the star rating system to track which plans approve quickly, which need extra documentation, and which consistently delay payment.
Flag Requirements Before They Become Problems
Leave notes about specific authorization requirements, network restrictions, or billing quirks. Your team sees these alerts during verification when decisions are being made.
Tailored to Your Workflow
Alerts trigger based on payer, plan, group, or employer. Your team sees only relevant warnings tied to the specific policy being verified.
"We had 85% of denials tied to eligibility. Fixing that started with knowing which payers need what—and TurboVOB gave us that visibility."
Teana Ellerbe
RCM & Billing Manager, Merit Behavioral Health
24% average reduction in eligibility-related denials
Shared Intelligence, Zero Training Required
Payer insights built by your team, for your team—automatically visible where they matter most
5-star rating system for payer performance tracking
Custom notes tied to specific plans, groups, or employers
Automatic alerts during VOB review process
Historical performance data for informed decisions
Team-wide visibility across all shifts and locations
Mobile access for after-hours admissions
Audit trail of all payer notes and ratings
Integration with your existing VOB workflow
Ready to see Payer Alerts in action?
Schedule a demo to see how payer intelligence can transform your admissions process.
Book Your Demo