Verify Benefits While the Caller Is Still on the Line
When someone finally reaches out for help, every second counts. TurboVOB gives your admissions team instant clarity on coverage, benefits, and authorization details in under 10 seconds. That means you can keep the momentum going and move the conversation toward care while trust is still being built.
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The Admissions Challenge
Callers Hang Up When You Can't Confirm Coverage
You tell them you'll call back in a few hours with benefits. By the time you reach them, they've already talked to three other facilities and picked one that verified on the spot. Your clinical director wants to know why census is down this month. You stayed late Thursday to work the callback list and only reached two people. One already admitted somewhere else. The other stopped answering.
After-Hours Inquiries Sit Until Morning
Your website captures forms at 11 p.m. on Saturday when someone is ready to get help. The phone rings Sunday morning but you're not staffed. By Monday at 9 a.m. when your team pulls the weekend inquiries, that person is either admitted somewhere else or back to using. You lost the admit during the exact window when they were motivated to change.
Billing Finds Out Coverage Issues Too Late
Admissions verified benefits and booked the client. Two weeks into treatment, billing discovers the plan excludes your level of care or the deductible is $6,000 and unmet. Now you're chasing payment, the client is threatening to leave AMA, and billing is asking why admissions didn't catch it. You did your job. The insurance company rep told you benefits were active. Nobody mentioned the carve-out.
How TurboVOB Fits Your Workflow
TurboVOB sits between the inquiry and the admit. Your team runs verification while the caller is on the line, gets complete benefit details in under 10 seconds, and moves forward with confidence.
Verify in Real Time
Run verification while the caller is on the phone. Get complete benefit details in seconds, not hours. No callbacks, no waiting, no lost admits.
Access After Hours
Verify benefits 24/7/365. Nights, weekends, and holidays included. Never lose an admit because verification wasn't available.
Catch Coverage Issues Early
See carve-outs, authorization requirements, out-of-network details, and unmet deductibles before you admit. Prevent billing surprises downstream.
Work From Anywhere
Use TurboVOB on web, mobile, or inside Salesforce. Your team can verify from the office, at home, or on call.
"What used to take us over an hour now takes minutes. The intake team doesn't need to rely on us anymore just to verify benefits."
JoElle Vincent
Business Office Director at Low Country Behavioral Health
3% increase in verified inquiries admitted
Frequently Asked Questions
Does this work with our existing EMR or practice management system?
Yes. TurboVOB integrates with most EMRs and practice management systems through our API. We also have a native Salesforce app if you use Salesforce for intake.
What if we already verify eligibility through our billing software?
Billing software verifies eligibility retrospectively—after the service is rendered. TurboVOB is built for real-time verification during the intake call so you can qualify the client before you admit them. Most teams use both: TurboVOB at intake for speed and coverage clarity, and their billing software for claims processing later.
Ready to verify benefits faster?
Schedule a demo to see how TurboVOB transforms your admissions process
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